Expert Data
Recovery In Portola Valley, California

  • check icon All Data Recovery In-House, Your Device Stays Safe
  • check icon Secure, On-Site Recovery
  • check icon Your Data, Our Priority
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We provide Data Recovery in California. Get expert data recovery services in Portola Valley and throughout California.

Expert Data Recovery Services in Portola Valley, California

At MDRepairs, we provide dedicated data recovery services in Portola Valley, California. With over 1.5 million followers on YouTube and social media, we’ve become a trusted name for professional data recovery in Portola Valley, California and across the country. We handle the toughest cases, including liquid-damaged devices, completely dead systems, and devices stuck in endless boot loops.
Our YouTube videos showcase real recovery cases where we:

  • check icon Restore photos, videos, and files from devices that no longer power on
  • check icon Perform board-level diagnostics and micro-soldering repairs
  • check icon Access encrypted storage using advanced recovery tools and techniques
  • check icon Retrieve important data from devices with no backup or cloud access

Whether you’re dealing with water damage, accidental drops, or corrupted firmware, our mail-in data recovery services are available for customers in Portola Valley, California. We help recover what matters most — including messages, contacts, documents, notes, and app data — from anywhere in the U.S.

732-933-7717

Data Recovery Diagnostics

We charge a $100 diagnostic fee for all devices, including hard drives, flash drives, SD cards, SSDs, and cell phones. This fee covers the time and expertise required to perform a detailed evaluation of your device, including disassembly (when necessary), board-level inspection, and assessment of recovery potential. If you choose to proceed with the recovery, the diagnostic fee will be applied toward the final cost.

For more information, please contact us at:
644 Newman Springs Road, Suite A Lincroft, NJ 07738
Hours: 10 AM – 6 PM EST

Choose Your Device

Estimated Costs

The costs shown below are estimates only and may vary based on the specific case.

Estimated Total
$799

Pricing Table

Rush options: Priority Rush (+$250), Urgent Rush (+$500), Emergency Same-Day (+$1,000). Advanced platter work includes a $350 inspection deposit.

Service Price Range

Recovering Data from WD My Passport in Portola Valley, California

Watch as we perform real data recovery! In this video, we received a Western Digital My Passport hard drive from Portola Valley, California, with a broken PCB (Printed Circuit Board). The PCB is the critical component of the hard drive where you connect the power and data cables.

Unlike some other hard drives, simply swapping out the PCB on these Western Digital models won’t work. This is because the board houses two essential chips that are unique to your specific drive:

MCU (Microcontroller Unit) – This chip contains the encryption keys necessary for accessing your files.
ROM chip – This chip holds vital firmware that is specific to how your drive operates.

To recover the data, we meticulously desolder these chips from the damaged PCB and transfer them onto a compatible new board. After this, we connect power, ground, and four data lines directly to the drive to safely read the data.

This process highlights why professional data recovery services are often the only viable solution when a My Passport drive fails. Without the right tools and expertise, your precious files could remain locked away forever.

Recovering Priceless Memories: Samsung Galaxy Data Recovery in Portola Valley

In this captivating case, we share the journey of a customer from Portola Valley, California, who came to us with a heart full of hope and a Samsung Galaxy smartphone that held years of cherished photos and videos. These priceless memories had been lost for far too long, and she was determined to recover them.

Initially, our team assessed the situation, noting that the phone’s data was not encrypted. This gave us a solid starting point. We began by meticulously analyzing the schematics of the device, testing various circuits, and even replacing chips in an effort to revive the phone. Despite our best efforts, the device remained unresponsive.

After thorough investigation, we discovered that the root of the problem was storage degradation; the memory chip had deteriorated over time, making it impossible to access the stored data through conventional means. At this juncture, we knew we had to employ advanced recovery techniques to salvage her memories. This involved desoldering the storage chip from the motherboard and using ultra-fine wires—thinner than a human hair—to read the data directly from the chip.

This case highlights the critical importance of professional data recovery services. While many may attempt DIY repairs or rely on basic tools, recovering irreplaceable memories often requires specialized knowledge and equipment that only professionals possess. Our advanced techniques allowed us to successfully retrieve those long-lost photos and videos, bringing immense joy to our customer.

If you find yourself in a similar situation, don’t hesitate to reach out for professional help. Your memories are worth it, and we’re here to assist you in recovering them safely and effectively.

Expert Hard Drive Data Recovery Services – Reviving Your Lost Files

When your hard drive fails, our professional data recovery services are here to help you retrieve your valuable files. Based in Portola Valley, California, we specialize in recovering data from drives that have encountered various types of failures. Our mail-in service allows customers from anywhere to send their drives to us, ensuring a hassle-free experience in getting your important data back.

We utilize advanced tools and proven techniques to recover data from drives that may seem completely dead. One common issue we encounter is read/write head failure, which often produces a clicking sound. In such cases, our skilled technicians carefully replace the heads and use specialized equipment to extract your data safely.

Hard drives can fail for several reasons, but the four most common types of failures include:
1. Bad sectors – Over time, some sections of the drive wear out, leading to freezing, delays, or complete inaccessibility.
2. Firmware issues – Corrupted code on the drive can render it unusable, making your files seem lost.
3. Damaged PCB (circuit board) – A malfunctioning circuit board can prevent the drive from powering on at all.
4. Crashed heads – This severe failure is often indicated by clicking sounds and requires head assembly replacement for data access.

With our efficient mail-in recovery process, you can trust our expert team to handle your drive with precision and care. Don’t let data loss hold you back; reach out to us today for professional data recovery services!

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Flash Drive & SD Card Data Recovery in Portola Valley, California – Retrieve Your Precious Memories and Important Files

Flash Drive & SD Card Data Recovery in Portola Valley, California – Retrieve Your Precious Memories and Important Files
In the heart of Portola Valley, California, USB flash drives and SD cards are essential tools for storing cherished photos, important videos, and vital documents. However, their compact size and reliance on NAND flash memory can lead to unexpected failures, leaving you unable to access your critical data.
Our specialized mail-in flash drive and SD card data recovery services utilize cutting-edge tools and techniques tailored specifically for flash memory devices. Unlike traditional hard drives, these small storage solutions manage data in a more intricate manner, making standard recovery software insufficient for successful recovery.
How We Recover Data from Flash Media
SD Card Recovery – SD cards frequently encounter issues due to controller malfunctions, corrupted firmware, or physical damage. To overcome these challenges, we bypass the controller and connect directly to the memory chip using precision soldering techniques. This allows us to extract raw data directly from the source.
USB Flash Drive Recovery – For USB flash drives, we carefully desolder the NAND memory chips and employ specialized readers to capture the raw data contained within.
Rebuilding Your Files
Extracting raw data is just the beginning. Flash memory employs complex algorithms that scatter and mix data to enhance speed and durability. When we retrieve this data, it often resembles a chaotic puzzle rather than recognizable files.
Using professional-grade tools and software, our team meticulously reconstructs the data into a usable format. This process includes correcting errors, reassembling fragmented files, and restoring the original folder structure—ensuring your photos, videos, and documents are accessible once more.
Our convenient mail-in recovery service makes it easy for anyone in Portola Valley or beyond to get assistance. Simply send us your flash drive or SD card, and our experts will handle the technical details to maximize your chances of recovering your valuable files.

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Data Recovery for SSD & NVMe Drives in Portola Valley, California – Expert Solutions for Your Data Loss

Solid-state drives (SSDs) and NVMe drives utilize advanced NAND memory chips to store data, providing superior speed and reliability compared to traditional hard drives. However, this innovative technology also presents distinct vulnerabilities that can result in unexpected data loss.
Common causes of failure for SSDs and NVMe drives include degraded NAND memory, firmware corruption, or issues with the circuit board. In instances where the printed circuit board (PCB) is compromised, our skilled technicians can execute meticulous repairs to restore functionality to your drive.
One prevalent issue we encounter is a malfunctioning translator, which is crucial for locating and accessing your stored files. When this component fails, the drive may seem empty or inaccessible. Our team employs cutting-edge techniques to inject specialized code into the drive’s memory, effectively reconstructing the translator and retrieving your valuable data.
In more complex scenarios, recovery may necessitate specialized interventions, such as transferring multiple NAND chips to a functioning board. This intricate process demands precision but often proves successful when conventional recovery methods fall short.
If your SSD or NVMe drive has unexpectedly failed, there’s no need to worry. Our dedicated mail-in data recovery service ensures that residents of Portola Valley and California can securely send their drives to our New Jersey lab, where we will work diligently to recover your essential files without any physical locations in your area.

Data Recovery for SSD & NVMe Drives in Portola Valley, California – Expert Solutions for Your Data Loss

Efficient Mail-In Data Recovery for Portola Valley

At our data recovery facility, we proudly serve customers from Portola Valley, California, offering a comprehensive mail-in service designed for your convenience. Our process is straightforward and efficient, ensuring your valuable data is handled with care.
First, you begin by submitting an online form detailing your device and the nature of its failure. Once we receive your submission, we provide you with detailed packing instructions and the shipping address for our New Jersey lab.
Next, you ship your device using UPS, FedEx, or USPS Priority. Upon arrival, we conduct a free evaluation using non-destructive diagnostic methods to determine the type of failure your device has experienced.
After the evaluation, we send you a clear and detailed quote, including turnaround time and assurance of no hidden fees. Once you approve the quote, we begin the recovery process, which may involve PCB repairs, head swaps, or NAND-level work, depending on the complexity of the issue.
We also perform file verification to ensure the integrity of your recovered data. Finally, we securely return your data on a new external drive or via an encrypted transfer.
Please note that turnaround times vary: simple logical cases may be ready in just days, while severe hardware failures may take longer. For urgent cases, expedited service is available.

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Efficient Mail-In Data Recovery for Portola Valley

Call Phone Data Recovery

We provide professional mail-in service for call phone data recovery and cell phone data recovery, serving customers from Portola Valley. Our New Jersey facility is equipped with advanced tools and expertise, ensuring reliable data recovery solutions for smartphones and tablets.

Modern devices hold our daily lives—photos, videos, text messages, contacts, and app data. Unfortunately, these devices are vulnerable to sudden failures. We frequently recover data from water damage caused by spills, floods, or pool accidents. Impact damage from drops or crushing, motherboard failures, and electrical short circuits are also common. Many phones arrive stuck in boot loops or frozen on the Apple logo screen. Others suffer from broken connectors, failed charging ports, or issues from incomplete software updates and iOS/Android crashes.

Our technicians perform advanced board-level repairs to temporarily revive devices, enabling us to safely extract and copy critical data. For severe failures, we use chip-off and CPU reballing techniques to access memory directly. These specialized methods allow recovery even when the phone cannot power on.

We support recovery for iPhone, Samsung Galaxy, Google Pixel, iPad, and virtually all modern smartphones. Our services cover photos, videos, contacts, texts, and app data. With expertise in the latest mobile device technologies, we deliver dependable results for customers who need their memories and critical information restored.

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Cell Phone CPU Repair & Data Recovery

When it comes to cell phone data recovery, the CPU is essential. For both iPhones and Android devices running version 7.0 or newer, a functioning CPU is crucial for accessing any data. Unlike older models, simply reading the storage chip isn’t sufficient due to encryption. The CPU must communicate with the logic EEPROM, a small security chip on the motherboard, to retrieve unique encryption keys that unlock your files. If this communication fails, data access becomes impossible. Damaged CPUs can result from drops or improper removal attempts by technicians, leading to ripped connection pads that prevent the phone from powering on.
At MDRepairs, we specialize in remote, mail-in services for advanced CPU repair focused on data recovery. Our technicians can meticulously rebuild microscopic traces on the CPU, restoring its communication with the EEPROM and enabling the device to boot. Depending on the damage extent, repairs may take several hours; for instance, a recent job required about 10 hours to complete.
If you’re facing severe motherboard damage and are in Portola Valley, California, fill out our quote form today to initiate your data recovery process.

Cell Phone CPU Repair & Data Recovery Cell Phone CPU Repair & Data Recovery
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Hard Drive Platter Damage Data Recovery in Portola Valley

Hard Drive Platter Damage Data Recovery
If your hard drive has suffered platter damage, it can lead to serious data loss. The platters are the components where your data is stored, and any physical harm to them can complicate recovery efforts. At MDRepairs, we specialize in hard drive platter damage data recovery through a secure mail-in service, ensuring your data has the best chance for recovery.
When the read/write heads come into contact with the platters, they can create scratches or gouges that permanently affect the surface. This type of damage can hinder recovery but does not necessarily mean all data is lost. Often, data can still be retrieved from undamaged sections of the platters.
The recovery process begins with a comprehensive evaluation to assess the extent of platter damage and any contamination present. Our technicians then proceed to clean the platters and replace any damaged read/write heads. The goal is to extract as much recoverable data as possible from the intact areas.
If your hard drive has been opened or shows signs of platter damage, it is crucial to avoid further risks. Customers in Portola Valley can utilize our convenient mail-in service for professional platter damage data recovery. Whether you need to recover personal files, photos, or important business documents, our expertise is available remotely. Complete our quick quote form today to find out what data can still be recovered from your damaged hard drive.

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Regular Data Recovery Software vs. Professional Tools

Many individuals turn to regular data recovery software when faced with a failing hard drive. However, these consumer-grade programs often lack the capability to address severe issues effectively. In many instances, they can exacerbate the problem. Standard recovery applications that operate within Windows frequently encounter difficulties with bad sectors. When this occurs, the software may get 'stuck' trying to read damaged areas for extended periods, causing unnecessary strain on the drive's platters. Over time, this can lead to irreversible platter damage and diminish the likelihood of a successful recovery.
This is where professional data recovery tools come into play. At MDRepairs, we utilize advanced hardware specifically designed for safe and effective hard drive data recovery. These specialized tools connect externally to your drive, allowing us to stabilize it, bypass bad sectors, and recover your data swiftly and securely. Once we have secured the majority of your files, we can then revisit the problematic areas and attempt additional recovery without risking further damage.
This hardware-based methodology is the trusted standard among top recovery labs globally and is accessible for customers in Portola Valley, California, through our secure mail-in data recovery service. Whether your hard drive is clicking, freezing, or exhibiting signs of failure, our expert technicians possess the necessary tools to maximize your chances of recovering lost data.
If your files are important to you, don’t jeopardize them with unreliable consumer software. Reach out to MDRepairs today to request a quote and discover how we can assist you in recovering your valuable data.

Regular Data Recovery Software vs. Professional Tools

iPod Data Recovery in Portola Valley

If your iPod is stuck in a boot loop, showing the “Connect to iTunes” screen, or completely disabled, don’t panic—your data may still be recoverable. At MDRepairs, we specialize in iPod data recovery for customers in Portola Valley through our secure mail-in service, even when the device won’t fully power on. We can extract information from all iPod Touch models, from 1st Gen through 6th Gen, without needing access to the lock screen.
Using advanced recovery techniques—including specialized exploits that allow extraction directly from recovery mode—we can retrieve your photos, notes, messages, and other valuable files safely and securely. Even if your iPod is locked due to a forgotten passcode, software corruption, or hardware failure, our technicians have the expertise to bypass those issues and recover what matters most.
Don’t risk losing your music, photos, or memories. Our Portola Valley iPod data recovery services are designed to give you the best possible chance of getting your files back. Fill out our quick quote form today to get started.

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MacBook Data Recovery in Portola Valley

MacBook Data Recovery in Portola Valley

Newer MacBooks are designed differently than older models, and this makes MacBook data recovery far more complex. Instead of using a removable solid-state drive (SSD), Apple now integrates storage directly onto the motherboard. That means if your MacBook’s motherboard fails, the only way to retrieve your data is by repairing the original board. Unlike older models where we could simply transfer the SSD to another machine, recovery now requires advanced board-level work.
At MDRepairs, we specialize in handling these challenging cases for customers across Portola Valley. Whether your MacBook has suffered liquid damage, a power surge, a shorted component, or it simply refuses to turn on, our expert technicians have the skills and tools to bring it back long enough to recover your valuable files.
Our team uses advanced micro-soldering techniques and component-level repairs to restore communication with the built-in storage. This allows us to extract your data safely and securely, even from MacBooks that other shops might consider “unrecoverable.”
We know how important your data is—whether it’s photos, videos, business files, or critical work documents. That’s why we provide professional and secure MacBook data recovery services to customers throughout Portola Valley.

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Contact Us for Portola Valley Data Recovery

Contact Us for Portola Valley Data Recovery

If you're in Portola Valley, California, and need data recovery, our mail-in service is here to help. Quick action is crucial; the sooner you reach out, the better your chances of recovery. Continued use of your device can lead to permanent damage. We offer free evaluations with no obligations, and our expert consultation is available to guide you through the process. Shipping materials are ready for immediate dispatch. To get started, simply submit our online form for a free quote, or contact us for any device-specific questions. If your situation is urgent, request expedited service. Trust our expertise; we are committed to helping you recover your valuable data successfully.

Mail-In Your Device

Faqs

No, we operate through a secure mail-in service for all Portola Valley customers.

Pricing depends on the type of damage and recovery needed. Fill out our quote form for an exact estimate.

It’s impossible to give a universal success rate because every recovery depends on the condition of the device. For example, success can hinge on the state of platter surfaces in hard drives, NAND chips in SSDs, or the CPU/NAND/EEPROM in phones. If anyone claims they have a 100% success rate, they are lying—there are simply too many variables involved. Each case must be analyzed separately, and only after a full diagnosis can we provide an accurate estimate of your chances for recovery.

Most recoveries take a few weeks, but rush service is available in 1–5 days.

Yes, in some cases—if the data hasn’t been overwritten.

Absolutely. All recoveries are done in-house under strict confidentiality.

Photos, videos, documents, emails, and business files from hard drives, SSDs, iPhones, Androids, MacBooks, iPods, SD cards, and flash drives.

For most hard drives, SSDs, flash drives, and SD cards, diagnostics and estimates are free. However, if a hard drive has been opened before it reaches us, there is a $100 non-refundable diagnostic fee. Phones, tablets, and laptops also carry a $100 diagnostic charge to cover disassembly and motherboard analysis. Both fees are applied toward the final recovery cost if you decide to move forward. Since every case is unique, the chances of recovery can only be determined after a full evaluation.

Hard drives, SSDs, iPhones, Androids, MacBooks, iPods, SD cards, flash drives, and more.

We transfer recovered data to a new drive and ship it securely back to you.

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