Expert Data
Recovery In Los Altos, California

  • check icon All Data Recovery In-House, Your Device Stays Safe
  • check icon Secure, On-Site Recovery
  • check icon Your Data, Our Priority
★ 4.9
Customer Reviews
732-933-7717 View Pricing Mail-In Your Device

We provide Data Recovery in California. Get expert data recovery services in Los Altos and throughout California.

Expert Data Recovery Services in Los Altos, California

At MDRepairs, we provide dedicated data recovery services in Los Altos, California. With over 1.5 million followers on YouTube and social media, we’ve become a trusted name for professional data recovery in Los Altos, California and across the country. We handle the toughest cases, including liquid-damaged devices, completely dead systems, and devices stuck in endless boot loops.
Our YouTube videos showcase real recovery cases where we:

  • check icon Restore photos, videos, and files from devices that no longer power on
  • check icon Perform board-level diagnostics and micro-soldering repairs
  • check icon Access encrypted storage using advanced recovery tools and techniques
  • check icon Retrieve important data from devices with no backup or cloud access

Whether you’re dealing with water damage, accidental drops, or corrupted firmware, our mail-in data recovery services are available for customers in Los Altos, California. We help recover what matters most — including messages, contacts, documents, notes, and app data — from anywhere in the U.S.

732-933-7717

Data Recovery Diagnostics

We charge a $100 diagnostic fee for all devices, including hard drives, flash drives, SD cards, SSDs, and cell phones. This fee covers the time and expertise required to perform a detailed evaluation of your device, including disassembly (when necessary), board-level inspection, and assessment of recovery potential. If you choose to proceed with the recovery, the diagnostic fee will be applied toward the final cost.

For more information, please contact us at:
644 Newman Springs Road, Suite A Lincroft, NJ 07738
732-933-7717.
Hours: 10 AM – 6 PM EST

We Can Recover:

Get A Quote

Choose Your Device

Estimated Costs

The costs shown below are estimates only and may vary based on the specific case.

Estimated Total
$799
Mail-In Device Now Get More Info

Pricing Table

Rush options: Priority Rush (+$250), Urgent Rush (+$500), Emergency Same-Day (+$1,000). Advanced platter work includes a $350 inspection deposit.

Service Price Range

WD My Passport Data Recovery Los Altos, California

Watch our expert data recovery process unfold! In this video, we showcase a Western Digital My Passport hard drive that we received from a client in Los Altos, California, featuring a broken PCB (Printed Circuit Board). The PCB is a crucial component of the hard drive, serving as the interface for power and data connections.

Many people believe they can simply replace the PCB on these Western Digital drives, but that's not the case. The reason is that each PCB contains two essential chips that are unique to your specific drive:

MCU (Microcontroller Unit) – This chip holds the encryption keys necessary for accessing your files.
ROM chip – This chip contains vital firmware that governs how your drive operates.

For successful data recovery, we meticulously desolder these chips from the damaged PCB and transfer them onto a compatible new board. After this delicate process, we connect the power, ground, and four data lines directly to the drive, allowing us to safely read the data.

This video illustrates why professional data recovery services are often the only viable option when a My Passport drive encounters issues. Without specialized tools and expertise, your precious files could remain inaccessible.

Samsung Galaxy Data Recovery Los Altos

Discover a compelling cell phone data recovery case that highlights the importance of professional services! In this instance, a customer from Los Altos, California, approached us with a heart-wrenching story. She had lost priceless photos and videos from her Samsung Galaxy smartphone, memories that spanned years and held immense sentimental value.
Initially, we assessed the situation by examining the phone's schematics, testing various circuits, and even replacing chips in an attempt to revive the device. Fortunately, the phone's data was not encrypted, which gave us a fighting chance to recover the lost memories.
However, after our thorough analysis, we discovered that the root of the problem was storage degradation. The memory chip had begun to fail over time, making it impossible to retrieve data using standard methods. This is where our advanced recovery techniques came into play. We carefully desoldered the storage chip from the device and employed ultra-fine wires—thinner than a human hair—to read the data directly.
This case underscores the necessity of professional data recovery services. Many people underestimate the complexity involved in retrieving lost data; everyday repair tools simply won't suffice. Our specialized techniques and state-of-the-art equipment are essential for safely recovering irreplaceable memories that would otherwise be lost forever. If you find yourself in a similar situation, don’t hesitate to reach out for professional help. Your cherished memories deserve to be saved!

Expert Hard Drive Data Recovery Services – Reviving Your Lost Files

Expert Hard Drive Data Recovery Services – Reviving Your Lost Files
When your hard drive fails, it can feel like a disaster, especially if it contains valuable files. Our professional hard drive data recovery services in Los Altos, California, specialize in retrieving lost data from drives that have experienced various types of failures. With our convenient mail-in service, you can send your drive to us from anywhere, and we’ll handle the recovery process with precision and care.

We utilize advanced tools and proven techniques to recover data from drives that appear to be completely dead. One of the most common issues we encounter is read/write head failure, which often results in a clicking sound as the drive struggles to read data. In these cases, our skilled technicians carefully replace the damaged heads and use specialized equipment to extract your files safely.

Hard drives can fail for several reasons, but the four most common types of failures include:
1. Bad sectors – These are worn-out sections of the drive that can cause freezing, delays, or complete inaccessibility.
2. Firmware issues – Corrupted code can render the drive unusable, making your files seem lost.
3. Damaged PCB (circuit board) – A failed circuit board prevents the drive from powering on.
4. Crashed heads – Identified by clicking sounds, this severe failure requires head assembly replacement for data access.

Don’t let a failed hard drive keep you from your important files. Contact us today to start your recovery journey!

Get A Quote

Flash Drive & SD Card Data Recovery in Los Altos, California – Retrieve Your Precious Memories and Important Files

Flash Drive & SD Card Data Recovery in Los Altos, California
Flash drives and SD cards are incredibly convenient for storing your favorite photos, videos, and essential documents. However, their compact design and reliance on delicate NAND flash memory can lead to unexpected failures, making your vital files unreachable. If you find yourself in this situation, don’t panic! Our expert data recovery services in Los Altos, California, are here to help you recover your lost data.

How We Recover Data from Flash Media
SD Card Recovery – SD cards can fail for various reasons, such as controller malfunctions, corrupted firmware, or physical damage. To tackle these issues, we bypass the faulty controller and directly connect to the memory chip using precision soldering techniques. This allows us to extract the raw data directly from the source, giving you the best chance of recovery.

USB Flash Drive Recovery – For USB flash drives, we carefully desolder the NAND memory chips and utilize specialized readers to access the raw data stored within. This meticulous approach ensures that we capture every bit of information possible.

Rebuilding Your Files
Extracting raw data is just the beginning of the recovery process. Flash memory employs intricate algorithms that scatter and mix data to enhance speed and durability. When we retrieve this data, it appears as a chaotic jumble rather than organized files.

Using advanced tools and software, our team meticulously reconstructs the data into a usable format. This involves correcting errors, reassembling fragmented files, and restoring the original folder structure—ensuring that your cherished photos, videos, and important documents are accessible once again.

Our mail-in recovery service is designed for your convenience. Simply send us your flash drive or SD card, and our skilled technicians will handle the technical aspects of recovery. No matter where you are in Los Altos, California, we’re committed to providing you with the best chance of retrieving your valuable files.

Get A Quote

Data Recovery for SSD & NVMe Drives in Los Altos, California – Expert Solutions for Your Data Loss Issues

In the heart of Los Altos, California, our data recovery services specialize in SSD and NVMe drives, which utilize advanced NAND memory chips instead of traditional spinning platters. While this technology enhances speed and reliability, it also presents unique challenges that can lead to unexpected data loss.
SSD and NVMe drives may fail due to various factors such as aging NAND chips, corrupted firmware, or damaged circuit boards. Should the issue lie within the printed circuit board (PCB), our skilled technicians are equipped to perform meticulous repairs to restore functionality.
A prevalent issue we encounter is a malfunctioning translator, the component that tracks file locations on your drive. When this part fails, users often find their drives appearing empty or inaccessible. Our team employs sophisticated tools to inject specific code into the drive’s memory, allowing us to rebuild the translator and recover your valuable files.
In certain situations, recovery may necessitate highly specialized techniques. For instance, we may need to transfer multiple NAND chips onto a functioning board, a delicate process that can yield success when other methods have faltered.
If your SSD or NVMe drive has unexpectedly ceased operation, there's no need to worry. Our dedicated mail-in data recovery services ensure that regardless of your location in Los Altos or elsewhere in California, you can securely send your drive to our New Jersey lab. We are committed to recovering your important data with the utmost care and expertise.

Data Recovery for SSD & NVMe Drives in Los Altos, California – Expert Solutions for Your Data Loss Issues

Our Comprehensive Mail-In Data Recovery Process

At our New Jersey facility, we proudly serve customers from Los Altos, California, offering a reliable mail-in data recovery service. Our process is designed to be straightforward and efficient, ensuring you get your data back as quickly as possible.

First, submit our online form detailing your device and the nature of the failure. Once we receive your submission, we will provide you with detailed packing instructions and the shipping address for our lab.

Next, carefully package your device and ship it to us via UPS, FedEx, or USPS Priority. Upon arrival, we conduct a free evaluation using non-destructive diagnostic methods to determine the type of failure.

You will then receive a clear, detailed quote outlining the expected turnaround time and any associated costs—no hidden fees! After your approval, we begin the recovery procedures, which may involve PCB repairs, head swaps, or NAND-level work.

To ensure data integrity, we perform file verification before returning your recovered data securely on a new external drive or via encrypted transfer.

Turnaround times vary based on complexity; simple logical cases can be resolved in days, while severe hardware failures may take longer. For urgent situations, we also offer expedited service options to meet your needs.

Get A Quote
Our Comprehensive Mail-In Data Recovery Process

Call Phone Data Recovery

We provide professional mail-in service for call phone data recovery and cell phone data recovery, serving customers from Los Altos. Our New Jersey facility is equipped with advanced tools and expertise, ensuring reliable data recovery solutions for smartphones and tablets.

Modern devices store our daily lives—photos, videos, text messages, contacts, and app data. Unfortunately, these devices are vulnerable to sudden failures. We frequently recover data from water damage caused by spills, floods, or pool accidents. Impact damage from drops or crushing, motherboard failures, and electrical short circuits are also common. Many phones arrive stuck in boot loops or frozen on the Apple logo screen. Others suffer from broken connectors, failed charging ports, or issues from incomplete software updates and iOS/Android crashes.

Our technicians perform advanced board-level repairs to temporarily revive devices, enabling us to safely extract and copy critical data. For severe failures, we use chip-off and CPU reballing techniques to access memory directly. These specialized methods allow recovery even when the phone cannot power on.

We support recovery for iPhone, Samsung Galaxy, Google Pixel, iPad, and virtually all modern smartphones. Our services cover photos, videos, contacts, texts, and app data. With expertise in the latest mobile device technologies, we deliver dependable results for customers who need their memories and critical information restored.

Get A Quote

Cell Phone CPU Repair & Data Recovery

Cell Phone CPU Repair & Data Recovery
When addressing cell phone data recovery, the CPU is essential. For iPhones and Android devices running version 7.0 or later, the CPU must function properly to retrieve any data. Unlike older models, we cannot access the storage chip independently—data is encrypted.
This encryption occurs because the CPU interacts with the logic EEPROM, a security chip on the motherboard, to obtain unique keys required to unlock your files. Without this interaction, data access is impossible. Essentially, to recover information, the phone must power on with both components working together.
However, CPUs can sustain damage from drops or improper removal attempts by technicians. Such damage may lead to connection pads beneath the CPU detaching from the chip. Consequently, if these pads are damaged, the CPU cannot connect, preventing the phone from turning on until repairs are made.
Specializing in advanced CPU repair for data recovery, our technicians can restore the microscopic traces on the CPU, re-establishing communication with the EEPROM. Depending on damage severity, repairs may take several hours. If you’re in Los Altos, California, and face severe motherboard issues, remote mail-in services are available for data recovery.

Cell Phone CPU Repair & Data Recovery Cell Phone CPU Repair & Data Recovery
lines

Hard Drive Platter Damage Data Recovery in Los Altos

Understanding Hard Drive Platter Damage Data Recovery
If your hard drive has suffered platter damage, it can significantly affect your ability to recover important data. The platters are the disks inside your hard drive where all data is stored. If these platters are scratched or contaminated, the chances of successful data recovery can diminish. At MDRepairs, we specialize in hard drive platter damage data recovery through a secure mail-in service, allowing customers from Los Altos, California, to access our expertise without needing to visit in person.
When a hard drive experiences a head crash, the read/write heads can come into contact with the platters, leading to physical damage. This can create scratches that may render parts of the surface unreadable. However, even with such damage, recovery is often still possible. Our technicians employ advanced techniques to extract data from the undamaged sections of the platters.
The recovery process begins with a thorough evaluation of the hard drive to assess the extent of the damage and any potential contamination. Following this assessment, our experts meticulously clean the platters and replace any damaged components before attempting to recover the data. While a complete recovery is not guaranteed, our aim is to retrieve as much information as possible from the affected drive.
If your hard drive has experienced platter damage or contamination, it’s crucial to avoid further attempts at recovery. Customers can utilize our mail-in service for professional platter damage data recovery. Whether you require recovery for personal files, photos, or business documents, our services are designed to provide effective solutions. Complete our quick quote form today to determine the possibilities for recovering your valuable data.

lines

Regular Data Recovery Software vs. Professional Tools

Regular Data Recovery Software vs. Professional Tools
Many individuals turn to data recovery software available online when their hard drive begins to fail. However, this type of software often lacks the power necessary to address serious issues—and in many instances, it can exacerbate the problem. Regular recovery programs that operate within Windows can become “stuck” on bad sectors. When this occurs, the drive is compelled to keep attempting to read the same damaged areas for hours or even days, which places undue stress on the platters. Over time, this can result in irreversible hard drive platter damage and diminish the likelihood of a successful recovery.

This is precisely why professionals utilize specialized hardware tools specifically designed for safe hard drive data recovery. At MDRepairs, industry-leading equipment from Ace Lab and DeepSpar is employed. These tools connect externally to your drive, enabling us to stabilize it, bypass bad sectors, and extract your data swiftly and securely. Once the majority of your files are recovered, we can cautiously revisit the skipped areas and attempt further recovery without risking additional damage.

This hardware-based approach is the trusted method utilized by top recovery labs globally—and it is accessible for customers across Los Altos, California through our secure mail-in data recovery service. Whether your drive is clicking, freezing, or exhibiting signs of failure, expert technicians have the right tools to provide you with the best chance of retrieving your data.

If your files are important, don’t jeopardize them with consumer software. Contact MDRepairs today to request a quote and discover how we can assist you.

Regular Data Recovery Software vs. Professional Tools
Get A Quote

iPod Data Recovery in Los Altos

If your iPod is stuck in a boot loop, showing the “Connect to iTunes” screen, or completely disabled, don’t panic—your data may still be recoverable. At MDRepairs, we specialize in iPod data recovery for customers in Los Altos through our secure mail-in service, even when the device won’t fully power on. We can extract information from all iPod Touch models, from 1st Gen through 6th Gen, without needing access to the lock screen.
Using advanced recovery techniques—including specialized exploits that allow extraction directly from recovery mode—we can retrieve your photos, notes, messages, and other valuable files safely and securely. Even if your iPod is locked due to a forgotten passcode, software corruption, or hardware failure, our technicians have the expertise to bypass those issues and recover what matters most.
Don’t risk losing your music, photos, or memories. Our Los Altos iPod data recovery services are designed to give you the best possible chance of getting your files back. Fill out our quick quote form today to get started.

Get A Quote
MacBook Data Recovery in Los Altos

MacBook Data Recovery in Los Altos

Newer MacBooks are designed differently than older models, and this makes MacBook data recovery far more complex. Instead of using a removable solid-state drive (SSD), Apple now integrates storage directly onto the motherboard. That means if your MacBook’s motherboard fails, the only way to retrieve your data is by repairing the original board. Unlike older models where we could simply transfer the SSD to another machine, recovery now requires advanced board-level work.
At MDRepairs, we specialize in handling these challenging cases for customers across Los Altos. Whether your MacBook has suffered liquid damage, a power surge, a shorted component, or it simply refuses to turn on, our expert technicians have the skills and tools to bring it back long enough to recover your valuable files.
Our team uses advanced micro-soldering techniques and component-level repairs to restore communication with the built-in storage. This allows us to extract your data safely and securely, even from MacBooks that other shops might consider “unrecoverable.”
We know how important your data is—whether it’s photos, videos, business files, or critical work documents. That’s why we provide professional and secure MacBook data recovery services to customers throughout Los Altos.

Get A Quote

Happy Customer Reviews

Contact Us for Los Altos Data Recovery

Contact Us for Los Altos Data Recovery

If you're in Los Altos, California, and need data recovery, we are here to help with our reliable mail-in service. Quick action is crucial; using your device can lead to permanent damage. We offer free evaluations with no obligations, and our expert consultation is available to guide you through the process. Shipping materials are ready immediately for your convenience. To get started, simply submit our online form for a free quote, or contact us for device-specific questions. If your situation is urgent, request expedited service. Trust our expertise and commitment to recover your valuable data successfully—your peace of mind is our priority.

Mail-In Your Device

Faqs

No, we operate through a secure mail-in service for all Los Altos customers.

Pricing depends on the type of damage and recovery needed. Fill out our quote form for an exact estimate.

It’s impossible to give a universal success rate because every recovery depends on the condition of the device. For example, success can hinge on the state of platter surfaces in hard drives, NAND chips in SSDs, or the CPU/NAND/EEPROM in phones. If anyone claims they have a 100% success rate, they are lying—there are simply too many variables involved. Each case must be analyzed separately, and only after a full diagnosis can we provide an accurate estimate of your chances for recovery.

Most recoveries take a few weeks, but rush service is available in 1–5 days.

Yes, in some cases—if the data hasn’t been overwritten.

Absolutely. All recoveries are done in-house under strict confidentiality.

Photos, videos, documents, emails, and business files from hard drives, SSDs, iPhones, Androids, MacBooks, iPods, SD cards, and flash drives.

For most hard drives, SSDs, flash drives, and SD cards, diagnostics and estimates are free. However, if a hard drive has been opened before it reaches us, there is a $100 non-refundable diagnostic fee. Phones, tablets, and laptops also carry a $100 diagnostic charge to cover disassembly and motherboard analysis. Both fees are applied toward the final recovery cost if you decide to move forward. Since every case is unique, the chances of recovery can only be determined after a full evaluation.

Hard drives, SSDs, iPhones, Androids, MacBooks, iPods, SD cards, flash drives, and more.

We transfer recovered data to a new drive and ship it securely back to you.

[openai_chatbot]
Scroll to Top