Mail-In Instructions for Repair & Data Recovery
Easily send your device to us for expert repair or data recovery with our secure mail-in service. Simply fill out our online form, carefully package your device, and ship it to our Middletown NJ location. We’ll keep you informed throughout the process and return your device safely once it’s restored.
Get A Quote
I live far away and need you to fix / recover something for me: how does this work?
If you are looking for a quote or more information please use the Get A Quote form to contact us.
If you are ready to mail-in your device please fill out the Mail-In Form, and include your name, ticket number, and return address in the box when you mail your device. Send your device to the address provided below. You will automatically receive a ticket number via text / email after you finish filling out the form. We will email / text you with a diagnostic/estimate before proceeding with the repair, and you do not pay until the service is complete. We will send the invoice to your email to pay with a card or PayPal.
- Address: MDrepairs, 644 Newman Springs Road, Suite A, Lincroft NJ 07738
- Please save your tracking number, and if you can, please respond to the email/text you receive with your tracking number (a picture would be fine).
- If you do not receive a ticket number after filling out the mail-in form, please check your spam folder, if it is not in your spam, please give us a call 732-933-7717 or send us an email info@mdrepairs.com.
- Free return shipping if you proceed with the recovery. If you do not approve the repair, the device is unfixable, or you are outside of the USA, we will charge for return shipping.
- When you fill out the form, our system will automatically open a ticket with your info. If you received a ticket number you are ready to mail in your device. Once we open your package we will send you a text/email that we received your package.
- If we gave you an estimate beforehand, please include the price in the form.
- For hard drive data recovery, please package your hard drive securely when mailing it to us. We offer clean room data recovery and have multiple PC3000 recovery systems from Ace Labs. There are only a few companies in the state of New Jersey with these tools. For hard drives, you can ignore the information below.
The information below applies to mobile devices:
- We must know your device’s passcode to recover your data, and we cannot bypass your iCloud-locked iPhone.
- If you have an iPhone 7 Plus and below we can bypass your passcode, please get in touch with us for pricing. If your iPhone is disabled we can only extract your data if it is on iOS 12 and below. If you have an old Android phone we can most likely bypass your code, but please ask us first before mailing it in. Lastly, If you have an Android phone with a Mediatek CPU, we can bypass your code.
- If you have a Newer iPhone / Newer Android, and need to bypass the lock screen code, we can refer you to someone who does forensic data recovery but be prepared to spend $3000 – $4000 to bypass the lock screen to recover your data.
- Liquid-damaged devices are only worth recovering data from as other issues may arise from corrosion in the future.
- When we extract your information all of the data will remain on the device. We will make an iTunes backup/Android backup, and then extract the files from the backup in an easy-to-read file structure. You will receive both the raw backup file and the data in file format on a USB stick. We can provide a Google Drive link with your data if the file is small.
Address:
- MDrepairs, LLC
- 644 Newman Springs Road, Suite A, Lincroft NJ 07738
- (732) 933-7717
When and how do I pay?
After the service is complete we will text and email you a link to pay by card or PayPal. We will email you a picture as proof that the recovery was successful before payment.
Before mailing something, please fill out the form
Please fill out the form before mailing anything to us. Also, please include a small note in the box with your name and your ticket number on it, this way everything goes smoothly and we know whose device it is when we receive it.
How long does the repair / data recovery take?
It will take approximately 4-5 weeks for your device to reach the top of our queue and for us to begin the diagnostic process.
Rush Service ($250) (1-5 Days)
How Will I Receive My Data?
What is the difference between a repair and a data recovery?
If we are told a phone/device is in our shop for a repair we can only spend an allocated amount of time on the device. With our no-fix no no-fee policy, we cannot put an extraordinary amount of time into a repair. We will check for common faults, and only repair the device if we can confidently warranty it. If the device has multiple issues or open-ended problems, we will deem the device a no-fix and send it back.
If a device is in our shop for data recovery, it will go straight to a master technician. With data recovery, we leave no stone unturned and we will spend as much time as needed to find the root cause of the issue. Our top priority will be to find a path to extract your data.
If a device has liquid damage, we will only provide data recovery services on the device. Once corrosion sets in from the liquid damage, the integrity of the electronics are compromised. Even if we fix the device, other components can start failing in the future.
Data Recovery Prices:
Rush Service ($250): By selecting our Rush Service on the mail-in form, your device will be prioritized, skipping ahead of the standard queue for immediate attention. With Rush Service, we will begin working on your device within 1 to 5 days. To opt in, please check the appropriate box on the mail-in form.
Model | Price |
| iPhone 5S and older | $399 - $499 |
| iPhone 6 / 7 / 8 / SE (2020): | $500 |
| iPhone X / XS Max / 11 Series | $500 |
| iPhone 12 - 15 | $750 |
| Samsung Galaxy S1 - S6 / Note 1 - 5 | $399 - $499 |
| Samsung Galaxy S7 - S10 / Note 8 - Note 9 | $499 - $799 |
| Samsung S20/Note 20 and up | $799 |
| iPhone / Samsung CPU Swap (depends on model) | $1250 - $1750 If your cell phone’s motherboard is cracked/broken in half, or is liquid damaged beyond repair, we will need to transfer the CPU and storage to a new motherboard. This is highly skilled work and takes hours — we need to price this work accordingly. |
| Solid State Drive Data Recovery (Bad Sector/Firmware) | $500 |
| Solid State Drive Data Recovery (Board Swaps) | $650+ (Price will depend on how many NANDs need to be transfered) |
| Flash Drive / SD Card (Basic Recovery) | $100 - $200 |
| Flash Drive / SD Card (Breakout Board) | $799 |
| Hard Drive Data Recovery (Firmware Repairs/Bad Sectors) | $300 - $650 |
| Hard Drive Data Recovery (Head Swaps) | $650 - $1200 (send us the model of the drive for an accurate quote) |
| Advanced Hard Drive Data Recovery (scratched platters / contamination) | $350 deposit for platter inspection, and $799 - $2500 additional if successful. |
| MacBook Data Recovery (Standard) | $400 - $600 |
| MacBook Data Recovery (CPU Swaps) | $1,200 |
