Scratched Platter Hard Drive Data Recovery
A scratched platter is one of the most severe types of hard drive damage — but not all hope is lost. Our expert scratched platter hard drive data recovery services are designed to retrieve data from drives with damaged platters caused by physical trauma, head crashes, or other mechanical issues. Using specialized tools and cutting-edge recovery techniques, we can help restore your most important files.
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Why Choose Our Scratched Platter Data Recovery Services?
- Specialized Expertise: Our technicians are trained in advanced platter damage recovery techniques.
- State-of-the-Art Cleanroom Lab: We operate in a Class 5 cleanroom to safely disassemble and treat physically damaged drives.
- Advanced Imaging Tools: We use industry-leading tools like Ace Labs and specialized disk imaging software to extract data from partially scratched platters.
- High Recovery Success Rate: While scratched platters are among the most challenging cases, our experts have successfully restored data from countless drives with platter damage.
- Data Security Guaranteed: We follow strict data protection protocols to ensure your recovered data remains private and secure.
What Causes Scratched Platters in Hard Drives?
Scratched platters are usually the result of severe mechanical failure. Common causes include:
- Head Crash: When the read/write head makes contact with the platter surface, causing scratches.
- Physical Impact: Dropping the hard drive can misalign internal components, leading to scratched platters.
- Dust or Debris: Contaminants entering the drive can scratch the platter.
- Manufacturing Defects: Rarely, faulty drive components can result in platter damage.
- Power Surges or Electrical Failures: Sudden electrical issues can cause the head to drag across the platter.
Can Data Be Recovered from a Scratched Platter?
While scratched platter recovery is one of the most challenging scenarios, recovery is possible under certain conditions:
- Minor to Moderate Scratches: Data from unaffected areas can often be salvaged.
- Severely Scratched Drives: Recovery may still be possible by extracting undamaged data from remaining platter surfaces.
- Multi-Platter Drives: Data stored on platters without damage can often be recovered.
Our Scratched Platter Data Recovery Process
1
Request a Quote
Complete our online form or contact us for a personalized evaluation and estimate.
2
Drop Off or Mail In
Visit our Middletown NJ location or securely ship your hard drive for assessment.
3
Expert Diagnosis
Visit our Middletown NJ location or securely ship your hard drive for assessment.
4
Data Recovery Process
We use advanced imaging tools to create a sector-by-sector copy of the remaining data. In cases of severe platter damage, specialized software reconstructs fragmented files.
5
Data Delivery
Recovered data is returned securely via an encrypted USB drive or secure download link.
What Data Can We Recover from Scratched Platters?
Our scratched platter recovery services can restore:
- Photos and Videos
- Documents and Spreadsheets
- Business Files and Databases
- Emails and Attachments
- Music and Audio Files
- System and Configuration Data
Happy Customer Reviews
EXCELLENT Based on 237 reviews Donato Guerrera2025-03-06Trustindex verifies that the original source of the review is Google. Joe at MDrepairs was absolutely on point. Had to bring an old android of mine back to life and I know it was no easy task. MDrepairs was the 3rd company I called and the only ones that were able to get the job done. He had to go above and beyond by sourcing parts from a donor phone. The repair was done ahead of time and he communicated the entire time. Very straight forward process and I couldn't be any happier! I recommend MDrepairs for any cellphone work and will contact them first next time. Thanks again! miron trache2025-01-31Trustindex verifies that the original source of the review is Google. Lost my SSD after a hard reset and i thought the world ended. After 2 days of stress and hell, i made the trip and dropped my drive to these guys that i kept watching their insta videos and never thought that i would be one of their customers. I paid the rush fee and within 24 hours and a few extra minutes my business came back to life like tragedy never struck in the first place. They saved everything i thought i lost. Great guys, awesome communication. So if you are like me, and one day you lost your data, photos, videos and what not, take a deep breath and call these guys. Life is not over yet until you give them a chance to help you. Fairly priced for the job, definitely some money saving compare to those big companies on the internet, that quote you thousands of dollars making you question if what you lost is priceless indeed as they are ready to charge you an arm and a leg. So with all that ordeal in mind, I Would highly recommend MD anytime, to anyone!! Rob Knight2025-01-21Trustindex verifies that the original source of the review is Google. Thanks for the memories! We had this device for almost 10 years. It contained some of the earliest memories of our kids. My wife was devastated when it randomly stopped working. I saw an MD Repairs video and thought I'd give it a shot. Joe was great to work with, very responsive, and was able to restore pictures and videos from our family's early days. Thank you so very much! Matt Robinson2025-01-16Trustindex verifies that the original source of the review is Google. Where do I start! So appreciative of MDRepairs! They not only fixed my phone, but they went above and beyond by backing up all my data and sending it too. Felt confident from the moment I started working with them! HIGHLY recommend! 🌟 Sean Moran2025-01-15Trustindex verifies that the original source of the review is Google. I brought a broken external hard drive in for repair, and had an excellent experience working with Joe. He was super accommodating and really took the time to explain everything in detail. Turned out, the drive was completely shot and required some surgery to recover the data. His work is masterful! Highly recommend if you're looking for someone who’s both knowledgeable and fair. Gary Pitcher2025-01-10Trustindex verifies that the original source of the review is Google. Great service!!! After 3 other companies failed to fix it MDrepairs fixed my water damaged phone with years of photos on it. Worth every penny! Recommend to everyone! Kathie Lange2025-01-09Trustindex verifies that the original source of the review is Google. I used MDrepairs to retrieve files that were lost after a hard drive failure. All communication from MDrepairs was prompt and professional. The files were sent on a flash drive and I was so impressed with how quickly they were able to complete the process and send out the flash drive. The cost was very fair. I highly recommend using MDrepirs if the need arises. Aaron Kasper2025-01-07Trustindex verifies that the original source of the review is Google. Very professional and got done what we needed.